Privacy Policy (last modified: 23.05.2018)

The Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages, or register with site or services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or Web sites you visit.
The content of cookies may vary and so we use four variants: analytics, functional, performance and tracking cookies.
If you need more informations about cookies please visit :

Cookie Name Site Duration Placed by Category Description
has_js Session Functional Register if the user has JavaScript enabled or not in his browser.
PHPSESSID Session Functional Save users sessions to facilitate their connections and memorise their preferences.
FHs_ln 1 Week Functional Save users language dropdown menu choice.
FHs_cookie 1 Month Tracking Tracks if you have been redirected by one of our customer's banners.
__utma 2 Years Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb Session Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Session Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmt Session Analytics Used to throttle request rate.
__utmz 6 Months Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

If you are an entity that processes data of a personal nature, you are probably affected by the provisions of the General Regulations on the Protection of Data (GDPR). Due to this, you have obligations with which you must comply. The same applies to which, in view of its situation, has distinct obligations as a sub-contractor and data processing manager.

When do we share your information with other parties?
As a hosting provider, is committed to comply with its obligations under the regulations. As a result, you must also respect the points of your regulatory obligations related to our services.

As a subcontractor, is committed to:

  • Store your personal data in Data Centres based exclusively in Switzerland (Swisscom Tier IV) and never transfer your data outside
  • Store your WebHosting data in Data Centres based exclusively in Switzerland (Swisscom Tier IV) and never transfer your data outside
  • Store your TeamSpeak3 data in Data Centres based exclusively in Switzerland (Swisscom Tier IV), Germany (Hetzner Online GmbH), Italy (SeeWeb Srl) and never transfer your data outside the location you've chosen for your Service
  • Implement high-security standards and maintain continuous improvement processes to provide you with a high level of security in our services
  • Notify you as soon as possible in the event of a violation of your data
  • Be transparent when we use subcontractors that could process your data
  • Maintain and develop our physical security measures to prevent access to the infrastructures on which your data are stored by unauthorised persons
  • Have physical and / or logical isolation systems (depending on the services) to isolate customer hosting services from each other
  • Be exemplary in terms of reactivity for security updates on the systems we manage

Customer's Role:
It is solely responsible for the security of resources and application systems that it uses with's services.'s Role:
We are committed to ensuring the safety of our infrastructure, including a security policy that meets the requirements of various standards and certifications as well as the GDPR.

Your Personal Data is yours: If you need to receive all the personal data we own about you, please contact us. We'll send you all your Personal Data within 30 days, in a format you'll be able to read.

Account Data deletion: You can request us to completely erase your Personal Account Data. Within 30 days, we'll delete all your Personal Data, Invoices, History and other Data regarding you from our Servers.

INFORMATION is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Web site and governs data collection and usage. By using the website, you consent to the data practices described in this statement.

If you subscribe to our services, collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by for the operation of the service, to maintain quality of the service, and to provide general and anonimized statistics regarding use of the Web site. encourages you to review the privacy statements of Web sites you choose to link to from so that you can understand how those Web sites collect, use and share your information. is not responsible for the privacy statements or other content on Web sites outside of the and family of Web sites.

USE OF YOUR PERSONAL INFORMATION collects and uses your personal information to operate the Web site and deliver the services you have requested. also uses your personally identifiable information to inform you of other products or services available from and its affiliates. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. does not sell, rent or lease its customer lists to third parties. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to, and they are required to maintain the confidentiality of your information. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. keeps track of the Web sites and pages our customers visit within, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within to customers whose behavior indicates that they are interested in a particular subject area. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on or the site
(b) protect and defend the rights or property of
(c) act under exigent circumstances to protect the personal safety of users of, or the public.

SECURITY OF YOUR PERSONAL INFORMATION secures your personal information from unauthorized access, use or disclosure. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

PAYMENT INFORMATION does not collect or store your payment informations such as Credit Card Data, Bank Account Number, or any other payment information that is processed through the external Payment Gateway. Your personal data for your payments is treated by PayPal.

CHANGES TO THIS STATEMENT will occasionally update this Statement of Privacy to reflect company and customer feedback. encourages you to periodically review this Statement to be informed of how is protecting your information.

CONTACT INFORMATION welcomes your comments regarding this Statement of Privacy. If you believe that has not adhered to this Statement, please contact at We will use commercially reasonable efforts to promptly determine and remedy the problem.

The chief manager for everything concerning the use, management and protection of personal data is Reto Kessler. With over 15 years experience in the business, he understands perfectly the operation of As the delegate for protection of data, he is responsible for informing and advising those responsible for processing, all company employees, and when needed, our sub-contractors.